The website www.upababy.pt is registered under the “Regulation for .PT domain\/subdomain registration” and is owned by UPABABY\u00ae – Eduardo Martins Pires Moreira, citizen card number 11516948 2 ZX1, tax identification number 222 366 796, with head office at Rua Jos\u00e9, 1.\u00ba Dto. 4455-565 Perafita, registered at the Commercial Registry Office of Matosinhos.<\/p>\n
We – UPABABY\u00ae – rent and market the equipment available at www.upababy.pt.<\/p>\n
The agreement between UPABABY\u00ae and the Customer shall enter into force when, after accepting these Terms and Conditions and after formalising your order on the website, you receive an order confirmation email by UPABABY\u00ae with all the details of the order.<\/p>\n
www.upababy.pt is intended for private use only. It is forbidden to reproduce, transfer, distribute or store the contents of www.upababy.pt for purposes other than strictly personal use without prior written consent.<\/p>\n
UPABABY\u00ae reserves the right to modify at any time the commercial information and offer presented on: equipment, prices, promotions, commercial conditions and services.<\/p>\n
We make every effort to ensure that the information provided does not have any typographical errors and, whenever they do occur, we will proceed with correcting them as soon as possible. In the case of the information provided not matching the characteristics of the equipment, the Customer has the right to terminate the agreement under the applicable legal provisions.<\/p>\n
Equipment specifications and prices are subject to change without prior notice.<\/p>\n
To purchase via www.upababy.pt, you need to register as a Customer by completing the online form. Once registered, simply add all the items that you wish to purchase to the virtual shopping cart. You must follow all the steps to successfully complete the order.<\/p>\n
Validating the purchase order suggests that the Customer read and accepted the Terms and Conditions of www.upababy.pt. The data recorded by UPABABY\u00ae is evidence of all transactions carried out between UPABABY\u00ae and the Customer. UPABABY\u00ae is responsible for archiving the electronic document which formalises the agreement, as well as keeping it accessible.<\/p>\n
Once the Customer completes the order, an email will be sent confirming the transaction. If the data in the email is not correct, you can promptly request to change it or even cancel the order.<\/p>\n
Upababy will process your order as follows:<\/p>\n
> First, it will check the availability of equipment in the requested period
\n> Then, it will send the payment information in less than 24 hours
\n> Finally, the order will be concluded after payment confirmation.<\/p>\n
UPABABY\u00ae only processes an order placed by a Customer after the respective payment is confirmed, and therefore cannot guarantee the availability of the equipment until the beginning of that process. The payment must be concluded until five workdays before the begining date of rental.<\/p>\n
The website www.upababy.pt allows you to place orders with rental start date 5 days after the completion of the order, since the payment is effected on the same date. For needs of starting dates with a deadline shorter than 5 days you should contact UPABABY\u00ae, by email (info@upababy.pt<\/a>) to request this service.<\/p>\n UPABABY\u00ae may, if the equipment of the selected color is not available at the start date of rental, replace the equipment for another with a different color.<\/p>\n The prices indicated on www.upababy.pt are in euros (\u20ac) and include VAT at the current rate.<\/p>\n The prices shown are valid for the geographic coverage area of UPABABY\u00ae: Mainland Portugal.<\/p>\n The Upababy does deliveries in Lisbon and Oporto airports. This service has an aditional cost of 20\u20ac and the service is available 24 hours a day, 7 days a week.<\/p>\n Prices shown on the website apply to all orders completed with the minimum of 7 days to rental start date.<\/p>\n Orders that include holiday or Sunday dates for delivery or collection will be subject to an additional charge of 8\u20ac.<\/p>\n The value of delivery and \/ or collection may vary depending on the address (postal code) indicated by the Customer.<\/p>\n The value of delivery and \/ or collection may vary depending on the time of delivery. Regular timetable from 7:00 a.m. to 10:00 p.m. and night timetable from 10:00 p.m. to 7:00 a.m.<\/p>\n On the pages displaying the equipment, prices are shown for rental periods of 3 days, 7 days, 14 days, 2 months, 3 months and 4 months. For any other rental period different from the ones presented, please contact UPABABY\u00ae by email (info@upababy.pt<\/a>) or phone to request this service.<\/p>\n Your order can be paid by:<\/p>\n Bank Transfer<\/strong> You are required to make the payment and send the proof of payment to our email info@upababy.pt<\/a> This payment method does not include bank charges, if these apply, they will be charged to the client. This payment method is only available for bank accounts within the European Economic Area. For all other countries the recommended payment method is PayPal.<\/p>\n Multibanco \/ Home Banking<\/strong> PayPal<\/strong> When choosing the payment method via Paypal , the customer will be redirected to the secure payment website. If you are already a Customer, you can enter your account data and proceed with payment. If you are not a Paypal Customer yet, the data will be required to pay for the order.<\/p>\n After receiving the proof of payment (sent by PayPal), your order will be processed immediately.<\/p>\n If you choose the payment method via PayPal, an extra tax of 4,8% will be added to the amount of your order.<\/p>\n The Customer pays the security deposit when formalising the order. This deposit will be refunded upon return of the equipment and provided that it is in reasonable condition and suitable to the operation which it is intended for.<\/p>\n If the equipment is returned to UPABABY\u00ae with delay after the delivery date set in the order due to the Customer’s fault, we reserve the right to withhold the security deposit and charge additional amounts we deem reasonable until the equipment is returned.<\/p>\n If the equipment is not returned in the same good and sound condition as received, we reserve the right to withhold all or part of the amount of the security deposit according to the assessment made by UPABABY\u00ae.<\/p>\n The amount of the security deposit will be refunded to you, in Cash, by PayPal or by Bank Transfer, after reception and verification of the good conditions of the product returned to UPABABY\u00ae.<\/p>\n The return of the security deposit amount of hirings made within the context of UPABABY\u00ae partnerships will be held in accordance with the terms of these protocols.<\/p>\n The Customer should check the good condition of the equipment as soon as it is received and must ensure that it maintains the same conditions of usability, cleanliness and safety. Any anomaly should be immediately reported to UPABABY\u00ae. The Customer should not attempt to repair the equipment under any circumstances. The Customer should return it to UPABABY\u00ae for verification.<\/p>\n The delivery and pickup of the order are set when formalising the order on the website. The Customer is liable for specifying the delivery and pickup addresses with the utmost rigour at the time of formalising the order.<\/p>\n The Customer is responsible for ensuring that on the agreed date someone will be available to receive the order. If this person is not found at the delivery address, a new attempt will be made after contacting the customer to set a new delivery time. If again it is not possible to deliver the order, it will be returned to UPABABY\u00ae. For each unsuccessful delivery attempt, the customer will be charged an extra amount of 10\u20ac. The Customer is responsible for: In addition, the Customer is responsible for the use of the equipment in their possession, as well as for any damage that may be eventually caused. The Customer will be charged with all costs associated with this damage.<\/p>\n The Customer accepts full responsibility for taking care of, keeping and returning the equipment in good condition during the agreed rental period.<\/p>\n The Customer will be charged with the costs resulting from loss and\/or damage that the equipment has undergone during the agreement period. In these cases, the responsibility of the Customer is conventionally limited to the amount equal to the Security Deposit.<\/p>\n If the equipment is returned to UPABABY\u00ae with delay or not returned at all due to the Customer’s fault, after the delivery date set in the order, we reserve the right to withhold the security deposit and charge additional amounts we deem reasonable until the equipment is returned.<\/p>\n By UPABABY\u00ae After being notified, via email, by UPABABY\u00ae that the contract has been canceled, in accordance with these Terms and Conditions, any amount charged to the UPABABY\u00ae account will be returned under the following terms: The customer can always, before completing an online order, confirm the availability of the equipment by email info@upababy.pt<\/a><\/p>\n By the Customer6. Prices<\/h4>\n
7. Payment methods<\/h4>\n
\nIBAN – PT50 0023 0000 4553 8286 0039 4
\nSWIFT\/BIC – ACTVPTPL<\/p>\n
\nInclude the description of the movement and the number of your order.
\nAfter receiving the proof of payment, your order will be processed immediately.<\/p>\n
\nWhen choosing this payment option, an ATM reference is generated allowing you to pay in any ATM, via the Internet or any other location that accepts this type of payment.
\nAfter receiving the proof of payment, your order will be processed immediately.<\/p>\n
\nPayments via PayPal are quickly and safely carried out using your credit or debit card provided with the card verification code. This code is printed on the back of your card and only the last 3 digits are used.
\nTo make payments via PayPal, you do not have to register or even have an account, only your information is required.<\/p>\n8. Return of Security Deposit<\/h4>\n
9. Equipment maintenance<\/h4>\n
10. Delivery and pickup<\/h4>\n
\nAny need to change delivery dates and\/or locations by the Customer or UPABABY\u00ae must be notified by email (info@upababy.pt<\/a>) at least 72 hours in advance and is subject to the agreement of both parties.<\/p>\n
\nIf the delivery address is that of a hotel and the Customer is not present at the time of delivery, the Customer should inform the hotel that you are expecting an order from UPABABY\u00ae.<\/p>\n11. Customer Responsibilities<\/h4>\n
\nNot subletting or lending the equipment to anyone.
\nChecking at the time of delivery that the equipment is the same as ordered and is in good condition.
\nCarefully reading the instructions accompanying the equipment before use and following the directions throughout the period of use.
\nEnsuring that the equipment is safely and wisely used only for the intended purpose and in accordance with the instructions enclosed.
\nBeing present and supervising the children using the equipment.
\nEnsuring that the equipment is returned in a condition that is consistent with the fulfilment of his or her obligations as a Customer.
\nReturning the equipment that requires batteries with working batteries.<\/p>\n12. Loss, damage, non-return or late return of the equipment<\/h4>\n
13. Cancellation<\/h4>\n
\nUPABABY\u00ae reserves the right to cancel the agreement with the Customer at any time prior to delivery, if:
\n– There is not enough stock to deliver the ordered equipment.
\n– It is not possible to deliver the equipment at the address stated by the Customer.
\n– One or more of the items ordered were presented with a wrong price due to typographical error.<\/p>\n
\n– For payments by Bank Transfer and Multibanco, the total amount transferred will be returned within a maximum period of 4-6 working days, for European customers.
\n– For payments made by PayPal or Credit Card the total amount will be returned within a maximum period of 1-2 working days.<\/p>\n
\nThe Customer may cancel the agreement with UPABABY\u00ae up to 3 days prior to the delivery, although\u00a0 an additional fee of 10\u20ac will be charged for each equipment cancelled, for administration charges . The remaining transferred amount will be refunded by Bank Transfer, within a maximum of 3-4 working days. Customers from outside the European Union will also be charged for any transfer expenses associated with the refunding. If the order has been paid by PayPal, the PayPal transfer fee charged will also be deducted from the remaining amount to be refunded. If the order has been paid by Credit Card, the Credit Card payment fee charged will also be deducted from the remaining amount to be refunded. If the order has been paid by Multibanco, the fee of \u20ac 1.00 will also be deducted from the remaining amount to be refunded.<\/p>\n